NBFC loan agent AI assistant
An NBFC agent AI assistant helps loan officers and DSAs convert more files. It pre-qualifies borrowers against product and policy rules, recommends the right loan product, builds a document checklist per profile, tracks the application through credit and disbursal, and prompts follow-up on overdue EMIs — all from a phone.
30%
higher file approval rate
40%
faster document turnaround
Live
application status without calling operations
The problem today
- Files are logged that never had a chance of approval, wasting credit-team capacity.
- Document rework is the biggest cause of turnaround delay.
- Agents lack visibility of where each application is stuck.
Who it is for
Finance teams running nbfc (non-banking financial company) who want the agent journey automated end-to-end.
The agent ships pre-trained on finance workflows, then is grounded on your own products, policies and systems — deployed on web, app, WhatsApp and voice with full audit logging and human handover.
How it works
Qualify
Income, bureau and policy checks return a pre-qualification decision instantly.
Match
The best-fit product, tenure and rate are recommended with rationale.
Collect
Profile-specific document checklist with upload validation.
Track
Live status through credit, sanction and disbursal with alerts.
What the agent does
Instant eligibility
Policy-based pre-qualification before a file is logged.
Product matching
Personal, business, gold, vehicle and LAP options matched to profile.
Document validation
Checklist, quality checks and rejection-reason prevention.
Collections nudges
Overdue lists, contact scripts and payment-link sharing.
Frequently asked questions
Can it connect to our LOS?
Yes, it integrates with your loan origination and decisioning systems for real-time status and eligibility.
Does it work offline in the field?
An offline LLM deployment is available for low-connectivity areas, syncing when back online.
Can it help with collections?
It provides overdue lists, compliant contact scripts and payment links for field collection teams.
Is the credit policy content customisable?
It is grounded entirely on your own product programmes and credit policy documents.
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