Hospitality · Travel

Travel agent AI copilot

A travel agent AI copilot compresses the research half of a consultant's day. It retrieves fare rules, change and refund conditions, visa requirements and supplier terms in seconds, assembles multi-supplier quotes into a client-ready proposal, suggests rebooking options during disruption, and drafts the follow-up email — so consultants spend their time selling rather than searching.

Book a Strategy Call More Hospitality agents

Minutes

instead of hours to produce a full quote

Fewer

errors on fare rules and supplier terms

consultant time spent selling

The problem today

Consultants lose hours to fare rules, supplier terms and visa research across many systems.
Quote turnaround is slow, and slow quotes lose the booking.
Disruption rebooking is stressful, manual and error-prone under time pressure.

Who it is for

Hospitality teams running travel who want the agent journey automated end-to-end.

The agent ships pre-trained on hospitality workflows, then is grounded on your own products, policies and systems — deployed on web, app, WhatsApp and voice with full audit logging and human handover.

How it works

Step 1

Connect the sources

GDS, supplier contracts, fare rules and destination knowledge are indexed for retrieval.

Step 2

Ask in plain language

Consultants query rules, options and policies conversationally and get cited answers.

Step 3

Assemble the proposal

Multi-supplier options are combined into a branded, client-ready quote.

Step 4

Follow up automatically

Drafts follow-ups, reminders and revised options based on client responses.

What the agent does

Fare & policy retrieval

Change, refund and baggage rules answered with the source clause attached.

Rapid quoting

Client-ready proposals assembled from multiple suppliers in minutes.

Rebooking support

Ranked alternatives during disruption, with cost and rule implications spelled out.

Follow-up drafting

Personalised emails and revisions drafted for the consultant to approve and send.

Frequently asked questions

Does it replace the GDS?

No. It sits on top of your GDS and supplier tools and makes them faster to interrogate.

Are answers verifiable?

Every retrieved rule cites its source document so consultants can confirm before advising.

Can it send to clients directly?

Only after consultant approval — drafts are always reviewable before they go out.

How long to deploy?

Typically 3–6 weeks depending on how many supplier and contract sources are connected.

Related Hospitality agents

Hotel · Customer

A hotel guest AI agent covers the whole stay: pre-booking availability and rate questions, direct booking and modification, pre-arrival check-in and upsells, in-stay requests like housekeeping, room service and late checkout, and post-stay feedback. It runs 24/7 in the guest's own language, so the front desk keeps its attention on the guests standing in front of it.

Hotel · Marketing

A hotel marketing AI agent turns guest and booking data into revenue: it segments past guests by stay pattern and spend, recovers abandoned booking sessions, fills low-occupancy dates with targeted offers, and pushes direct-booking incentives that beat OTA commission. Campaigns are generated, tested and re-optimised continuously instead of being built by hand each month.

Hotel · Agent

A hotel agent AI assistant sits beside front-desk staff, reservations teams and travel-agent partners, answering rate, policy, availability and package questions in seconds. It drafts group and corporate quotes, prompts the right upsell, checks loyalty entitlements and writes handover notes automatically — cutting the training burden and making a new hire's answers as reliable as a veteran's.

Back to Hospitality agents